Know Before You Go
Wet'n'Wild Sydney is a seasonal water park. Keep an eye out on the website for the most up to date operating hours.
Wet'n'Wild Sydney is open on select public holidays excluding Christmas Day (25 December).
We recommend that guests visit later in the afternoon when there is less traffic to the park.
In the case of inclement weather Wet’n’Wild Sydney reserve the right to close the park or amend operating hours to ensure the safety of our guests and staff. Check our website for daily updates.
Yes, however we recommend pre-purchasing online to save time and money. Skip the lines by printing your ticket at home, and going directly to the park entrance.
Regardless of a guest’s level of participation, whether or not a guest plans on riding slides or getting into the water, a ticket is required for admission.
Children 3 years and younger do not require a ticket to enter the park, and toddlers are welcome to attend with an adult who has a valid Season Pass or Single Day Admission.
Guests aged 4yrs and above, and under 110cm are eligible to purchase a junior’s Single Day Admission.
At Wet’n’Wild Sydney the ability to participate on attraction is based on height requirements stipulated by the ride manufacturer. Guests who are 110cm or taller will be able to participate on a majority of the park’s attraction. A discounted single day admission price is provided for guests under 110cm who have fewer attractions available to them.
Wet'n'Wild Sydney offers FREE 1-day admission to expecting mothers. This is only available at the front gate, and women must produce a doctor's certificate and valid ID to qualify.
Yes, however we recommend pre-purchasing online to save time and money. We also have the Season Pass Centre at the entry of the park that will be able to assist you with purchasing your Season Passes.
Guests can pick up their MyBands from Wet'n'Wild Sydney at our Season Pass Centre. Season Pass Centre operating days and hours can be found on our website here.
Guests can pick up their MyBands from Wet'n'Wild Sydney by visiting our Season Pass Centre. Season Pass Centre operating days and hours can be found on our website here.
Sorry this is not available online at this stage; when you visit Wet'n'Wild Sydney one of our friendly Guest Services team members can assist with splitting your account.
If you are worried about sharing funds on your account, by default the accounts will not share funds to all names or bands on your account so they are not able to access it, this function can only be set up by our staff at the park.
You can top up your MyBand in park at any retail or food and beverage outlet, or at Guest Services. Read more about MyBand on our website here.
Yes, to receive a replacement MyBand please visit our Season Pass Centre or Guest Services team during park open hours. Please note there is a MyBand replacement fee of $5.
Wet'n'Wild Sydney operating hours can be found on our website here.
Each pass holder will be identified by a photo at the front gate entry. Pictures can be added to passes at the Season Pass Centre and added to your band whenever you decide to visit.
No. Food, merchandise, locker rentals, Tap'n'Play, pay-per-ride attractions, special concerts or events are not included in the cost of admission.
Wet’n’Wild Sydney offer concession single day admission tickets to people with a disability, carers, and people 65 years and older who hold an authorized pension card.
Yes, Wet’n’Wild Sydney understands that not all attractions are fully accessible to people with a disability. Therefore we will offer a reduced rate for guests who:
Disabled admission rates will be available for purchase at the ticket booths only on the day of your visit upon the presentation of a State or Commonwealth issued Disability Pension Card.
A guest with a disability who produces their Companion Card ( companioncard.gov.au) is entitled to one (1) free of charge companion ticket so that their companion can provide attendant care and support during the visit.
Guests who produce a Carer's Card (or similar) issued by relevant State or Commonwealth authorities (as opposed to a Companion Card) will be entitled to a discounted admission rate.
Parking for guests who possess a valid disabled parking permit will also be available near the park’s main gate entrance ramp. These car parking spaces are clearly marked with the International Disability Symbol.
Tap'n'Play reserves your ride so you don't have to wait in line. Simply enjoy all the fun that the park has to offer and return to the slide when it's your turn.
To use, simply visit one of the Tap'n'Play kiosks within the park. Follow the prompts and use your Tap'n'Play wristband to reserve your time to slide. It's that easy!
Our Platinum Season Passholders have our Tap'n'Play system built in FREE! To access Tap’n’Play simply activate your MyBand at the Tap’n’Play stand located inside the park at the Box Office, then visit one of the Red Tap’n’Play Kiosks in park to reserve a slide, play more and queue less!
Tap'n'Play Xpress lets you reduce waiting time by 50%. Once you've purchased the Tap'n'Play Xpress, just visit a kiosk, tap your special Tap'n'Play wristband, select your ride tower and enjoy the park until its your time to slide.
Tap'n'Play Priority is the best of the best, reducing your waiting time by 90%. As with Xpress, purchase your special Tap'n'Play wristband and make your reservations and enjoy the park with the shortest amount of waiting time.
Tap'n'Play Xpress and Priority will be available to purchase online or at the park. Numbers are limited and a security deposit is required for the wristband.
Wet’n’Wild Sydney has one limited capacity attraction, Sydney SkyCoaster, that requires an additional fee to participate. For more information please visit Sydney SkyCoaster
Just visit Magic Memories in park and they will send you a copy of your photos through email.
Experiencing issues? We have a dedicated team that will be able to assist you. Contact email@example.com for more information.
Accessible toilets and change room facilities are available throughout the park. Toilets can be located at the main entrance, near the H2GO Races, at The Beach, at The Surf Club and near The Surf Deck.
Lost and Found is situated at Guest Services, which is located at the main entrance. The Lost and Found department can be reached during normal operating hours.
We have trained staff and an action plan to assist reuniting separated children and parents. Please visit Guest Services located next to the front gate for assistance.
We recommend you designate a meeting point at the start of your day to assist with locating family and friends should you become separated.
Yes, there is a nominal fee of $5 for one day parking at Wet'n'Wild Sydney. Parking is FREE for Platinum Passholders.
Yes, parking for guests who possess a valid disabiled parking permit are available near the park’s main gate entrance ramp. These car parking spaces are clearly marked with the International Disability Symbol.
You may exit the park and same day re-entry is provided using a valid and attached wristband. If you leave the parking lot, you may re-enter the lot without paying for parking as long as you show your original parking receipt.
Please, do not leave parking receipt in the sun. Parking receipts are printed on thermal paper and will turn black if left in the sun.
Wet’n’Wild Sydney promotes fun and safe environment for all our guests.
Wet’n’Wild Sydney endorses sun safety! Make sure you bring a hat and sunglasses for when you are not using the attractions and make sure your sunscreen offers advanced sun protection to stay on in different conditions such as in the sun, sand, wind, sweat, and contact with water. Re-apply your sunscreen every 90 minutes to ensure constant protection from damaging UV rays.
Here are some tips to stay Sun safe:
Try and avoid direct exposure to the sun during the hottest part of the day (between the hours of 10 am and 2 pm) taking advantage of shade particularly during these hours. Also, when visiting the park or being in the sun for long periods of time, be sure to keep hydrated and make sure you drink plenty of fluids. Taking time out for water breaks is the best way to keep you feeling great.
Wet’n’Wild Sydney follows the Royal Surf Life Saving’s guidelines for water safety, the Keep Watch program.
Keep Watch @ Wet’n’Wild Sydney:
Guest safety is our number one priority at Wet’n’Wild Sydney and our team of dedicated and professional lifeguards are an integral part of our safety procedures. Every lifeguard continues in-service training, with some of the park's lifeguards amongst the most qualified in Australia. But most importantly, each lifeguard on the team is there to make sure that every guest, big and small, gets the most out of their day at the park. Please keep in mind that lifeguards cannot watch everyone all the time, so parents must actively supervise their children.
Appropriate bathing suits are required at all times.
Clothing with metal fasteners, rivets, zippers or buckles are not allowed on the slides.
Clothing and bathing suits must be appropriate for a family friendly environment.
Clothing depicting illegal substances, profanity, or gang affiliation is prohibited.
We highly recommend that toddlers and babies wear swim nappies. These can be purchased on arrival at our retail store.
For children's safety we have floating tubes available at Wet'n'Wild Junior.
Due to Keep Watch guidelines and the ever changing environment of Boomerang Bay and the wave pool, we do not allow the use of floatation seats.
If your child requires 'floaties' we recommend they wear arm 'floaties'.
In order to comply with the health and safety requirements of our slides, guests must weigh less than 135kg to ride.
Wet'n'Wild Sydney does not provide towels to guests, nor is there an ability to rent towels.
We encourage all of our guests to bring a beach towel with them when they visit. We do have towels available for purchase inside the park at That’s Swell retail shop.
In an on-going effort to offer a safe and enjoyable environment for all park guests, pop-up shade structures or other shade devices requiring rope tie-downs are not permitted for use in the park.
Guests preferring to bring personal shade (including umbrellas) are restricted to low-profile devices that can be securely anchored to the ground. These shade structures can be set-up on our two main grass areas near the Coca-Cola shade areas, but cannot not be set-up on the grass terraces in front of The Beach.
The park staff reserves the right to approve/allow use of any personal shade devices. In the event of high winds situations, the park may require shade devices to be lowered and secured until conditions improve.
As with any personal items that may be brought into the park, Wet'n'Wild Sydney assumes no liability for damage or injury caused to or by an individual's shade device.
Yes, you can book online soon or in park at Guest Services or Sales Kiosk. View full Cabanas information on our website.
A limited number of single-day use lockers are available for hire. More information can be found here.
Lockers are sold on a first-come, first-served basis. Locker purchases will be assigned to your MyBand and will provide unlimited keyless access to your locker throughout the day with just a wave of your wrist.
There are four locker locations throughout the park that guests will be able to choose from once you have arrived in-park. These include:
Prices and product offerings are subject to change without notice. A $9.95 amendment fee applies for all changes. To make a change, please call 13 33 86.
Wet'n'Wild Sydney is proud to be a smoke free facility. In addition to complying with New South Wales laws regarding smoking in an aquatic facility, we also believe a smoke free facility helps us provide the best quality experience for our guests. We ask that all refrain from smoking whilst visiting the park.
Guests are permitted to bring in their own food to Wet’n’Wild Sydney, some restrictions apply. This also includes food and beverage items for guests who may have special medical dietary needs, food allergies, and baby food (no-glass containers).
Commercially prepared food and alcohol are not permitted into the park.
Wet'n'Wild Sydney offers a selection of special meals. Our Food & Beverage team purchases Halal-certified products.
Please note we do not offer Kosher food inside the park.
Please check in with our front gate staff upon arrival to the park for assistance.
Wet’n’Wild Sydney is pleased to offer a variety of food to suit a range of dietary requirements. However, please be aware that there is always a risk that traces of the allergens may be transferred to items from our menu during processing. Therefore, we are unable to guarantee that any item sold is free from traces of allergens.
Our Gluten Free options available include:
Wet’n’Wild Sydney offers a range of special meals. Our Food and Beverage team purchase Halal-certified products, however our kitchen and procedures are not Halal-certified.
For more information about our Food and Beverage Policy, please see "Can I bring food into Wet'n'Wild Sydney?" on this FAQs page, or look at the Park Rules & Policies page.
We do not offer Kosher food inside the park. Special exceptions are made to our outside food and beverage policy to permit guests with special dietary needs to bring reasonable food and beverages into the park, please check in with our front gate staff upon arrival to the park for assistance.
For more information about our Food and Beverage Policy, please see "Can I bring food into Wet'n'Wild Sydney?" on this FAQs page. or look at the Park Rules & Policies page .
Eskies and coolers are permitted into the park, however all bags, coolers and eskies are required to be checked by our security team before entering the park. This includes guests with medical supplies and equipment.
Yes! We love being part of your Birthday celebrations!
Please note: Birthday Parties are based on availability and must be booked AND paid for in full, two weeks prior to the party date.
If you can’t find what you’re looking for on the FAQs page, please feel free to get in contact with us.
Online Form: Click here.
Email: You can also contact us by sending an email.
Phone: If you have a general enquiry or ticketing question, please give us call on 13 96 97.
In Person: The Wet'n'Wild Sydney Guest Services team are ready to help with all enquires related to your day at the park, including compliments, complaints, MyBands, MyMemories, and lost property. Guest Services is open during operating days. View Operating Hours here.
We are happy to accept donation requests via email only to firstname.lastname@example.org.
Please include the following information in your letter:
We will endeavour to get back to you with a response ASAP, however please allow enough lead time if a donation is required for an event.
Yes, you can! You can upgrade your single day ticket or your season pass. Just visit the box office and pay the additional amount.